Tüm Siparişlerde KARGO BEDAVA

Hesabım

Sepetim

Sık Sorulan Sorular

Müşteri memnuniyetini önemsiyoruz ve sorularınızın cevaplarını almanız için bu Sıkça Sorulan Sorular bölümünü hazırladık. Bu bölümde, siparişlerinizi ne zaman göndereceğimizden iade politikamıza kadar sıklıkla sorulan soruların yanıtlarını bulabilirsiniz. Ayrıca, ürünlerimizin kalitesi hakkında da bilgi edinebilirsiniz. Sıkça Sorulan Sorular bölümümüzde yanıtlanmayan sorularınız için bizimle iletişime geçmekten çekinmeyin.

Aradığınız cevabı bulamadıysanız bize yeni bir soru sorabilirsiniz

Soru Sor

Sonuç Bulunamadı.

', identifier: 'product_id', withVat: '1', currency: window.CURRENCY === 'TL' ? 'TRY' : window.CURRENCY, member: { fn: window.MEMBER_INFO.FIRST_NAME, ln: window.MEMBER_INFO.LAST_NAME, em: window.MEMBER_INFO.MAIL_HASH_SHA, external_id: window.MEMBER_INFO.ID > 0 ? window.MEMBER_INFO.ID : null, ge: window.MEMBER_INFO.GENDER, db: window.MEMBER_INFO.BIRTH_DATE, country: window.MEMBER_INFO.MEMBER_COUNTRY, ct: window.MEMBER_INFO.MEMBER_CITY, zp: window.MEMBER_INFO.MEMBER_ZIP_CODE, ph : window.MEMBER_INFO.PHONE, }, keyMap: { 'product': { 'product_code': 'code', 'product_id': 'id', }, 'cart': { 'product_code': 'PRODUCT_CODE', 'product_id': 'ID', }, 'order': { 'product_code': 'code', 'product_id': 'identifier', }, 'category': { 'product_code': 'code', 'product_id': 'id', } }, track: (pageType, obj) => { fbq('track', pageType, {...obj}, {eventID: pageType + '_' + window.FB_EVENT_ID}); }, setMember: () => { for (const [key, value] of Object.entries(FACEBOOK_APP.member)) { if (value === undefined || value === '') { FACEBOOK_APP.member[key] = null; } } if (FACEBOOK_APP.member.ph !== null){ FACEBOOK_APP.member.ph = FACEBOOK_APP.member.ph.replace(/\D/g, '') } }, run: () => { if (window.PAGE_TYPE === 'other' && document.location.href.indexOf('&mail=') > 0) { return false; } FACEBOOK_APP.setMember(); FACEBOOK_APP.setFbclid(); FACEBOOK_APP.withVat = FACEBOOK_APP.withVat === '1'; // FACEBOOK_APP.pixelId olarak almadık, extension hata fırlatıyor. fbq('init', ' ', FACEBOOK_APP.member); fbq('track', 'PageView', {}, {eventID: 'PageView_' + window.FB_EVENT_ID}); FACEBOOK_APP.productDetail(); FACEBOOK_APP.pageCategory(); FACEBOOK_APP.pageSearch(); FACEBOOK_APP.orderApprove(); FACEBOOK_APP.addToCart(); FACEBOOK_APP.orderPayment(); FACEBOOK_APP.wishList(); FACEBOOK_APP.pageCart(); FACEBOOK_APP.sign(); }, setFbclid: () => { const params = new URL(location.href).searchParams; const urlFbclid = params.get("fbclid"); if (urlFbclid) { TSOFT_APPS_LIBS.set.cookie('fbclid', urlFbclid, 90) TSOFT_APPS_LIBS.set.cookie('fbclid_time', Date.now(), 90) TSOFT_APPS_LIBS.set.cookie('fbp_random_key', Math.floor(1000000000 + Math.random() * 9000000000), 90) } const fbclid = TSOFT_APPS_LIBS.get.cookie('fbclid') if (fbclid) { FACEBOOK_APP.member.fbc = "fb.1." + TSOFT_APPS_LIBS.get.cookie('fbclid_time') + "." + fbclid; FACEBOOK_APP.member.fbp = "fb.1." + TSOFT_APPS_LIBS.get.cookie('fbclid_time') + "." + TSOFT_APPS_LIBS.get.cookie('fbp_random_key'); } }, productDetail: () => { TSOFT_APPS.product.detail.callback.push(function () { let products = window.PRODUCT_DATA[0]; const pkey = FACEBOOK_APP.keyMap['product'][FACEBOOK_APP.identifier]; let ckey = (pkey === 'code' && typeof products.subproduct_code != 'undefined' && products.subproduct_code != '') ? 'subproduct_code' : pkey; FACEBOOK_APP.track('ViewContent', { content_name: products.name, content_category: products.category, content_ids: [products[ckey]], content_type: 'product', value: FACEBOOK_APP.withVat ? products.total_sale_price : products.sale_price, currency: FACEBOOK_APP.currency } ); }) }, pageCategory: () => { TSOFT_APPS.page.category.callback.push((category, products) => { FACEBOOK_APP.track('ViewCategory', { content_name: category.name, content_type: 'product', content_ids: products.slice(0, 20).map((product) => { return product[FACEBOOK_APP.keyMap['category'][FACEBOOK_APP.identifier]]; }), } ); }) }, pageSearch: () => { TSOFT_APPS.page.search.callback.push((searchWord, product) => { FACEBOOK_APP.track('Search', {search_string: searchWord}); }) }, orderApprove: () => { TsoftAppsOrderApproveCallback(function (approveOrderData) { const pkey = FACEBOOK_APP.keyMap['order'][FACEBOOK_APP.identifier]; let productArr = []; let contentArr = approveOrderData.products.map((product) => { let ckey = (pkey === 'code' && typeof product.subproduct_code != 'undefined' && product.subproduct_code !== '') ? 'subproduct_code' : pkey; productArr.push(product[ckey]); return { id: product[ckey], quantity: product.quantity, } }); FACEBOOK_APP.track('Purchase', { value: (FACEBOOK_APP.withVat ? approveOrderData.amount : approveOrderData.amount_without_vat).toFixed(2), currency: approveOrderData.currency === 'TL' ? 'TRY' : approveOrderData.currency, content_type: 'product', content_ids: productArr, contents: contentArr }); }) }, addToCart: () => { TSOFT_APPS.cart.callback.add.push(function (r) { const pkey = FACEBOOK_APP.keyMap['cart'][FACEBOOK_APP.identifier]; let results = Array.isArray(r) ? r : [r]; results = results.filter((result) => { return !([-1, 0].includes(result.status)) }); results.forEach((result) => { FACEBOOK_APP.track('AddToCart', { contents: [{ id: result.addedProduct[pkey === 'PRODUCT_CODE' ? 'sku' : 'id'], quantity: result.quantity, }], content_ids: [result.addedProduct[pkey === 'PRODUCT_CODE' ? 'sku' : 'id']], content_type: 'product', value: parseFloat(result.addedProduct.price).toFixed(2), // 1.500,2 => 1500.20 // value: parseFloat(result.totalPrice.replace('.', '').replace(',', '.')).toFixed(2), // 1.500,2 => 1500.20 currency: FACEBOOK_APP.currency }); }); }) }, orderPayment: () => { TsoftAppsOrderPaymentCallback(async function (params) { const pkey = FACEBOOK_APP.keyMap['cart'][FACEBOOK_APP.identifier]; await TSOFT_APPS.get.cart.load(); const cartLoad = await TSOFT_APPS.get.result.cart.load; if (cartLoad === null || cartLoad.PRODUCTS.length === 0) { return false; } const categories = cartLoad.PRODUCTS.map((product) => { return product.CATEGORY_NAME; }); const contents = cartLoad.PRODUCTS.map((product) => { const ckey = (pkey === 'PRODUCT_CODE' && typeof product.VARIANT_CODE != 'undefined' && product.VARIANT_CODE !== '') ? 'VARIANT_CODE' : pkey; return { id: product[ckey], quantity: product.COUNT }; }); FACEBOOK_APP.track('AddPaymentInfo', { contents, currency: cartLoad.TARGET_CURRENCY === 'TL' ? 'TRY' : cartLoad.TARGET_CURRENCY, value: (FACEBOOK_APP.withVat ? cartLoad.PRICE_GENERAL : cartLoad.PRICE_TOTAL_SELL).toFixed(2), content_category: categories.toString(), content_type: 'product', }); }) }, wishList: () => { TSOFT_APPS.product.wishList.callback.add.push(function (r) { let results = Array.isArray(r) ? r : [r]; results = results.filter((result) => { return !([-1, 0].includes(result.status)) }); results.forEach((result) => { const priceValue = parseFloat(result.data?.price?.replace(',', '') ?? '0').toFixed(2); FACEBOOK_APP.track('AddToWishlist', { content_ids: [result.data?.code], content_type: 'product', value: priceValue, currency: FACEBOOK_APP.currency }); }); }) }, pageCart: () => { TSOFT_APPS.page.cart.callback.push(async function (data) { const pkey = FACEBOOK_APP.keyMap['cart'][FACEBOOK_APP.identifier]; await TSOFT_APPS.get.cart.load(); const cartLoad = await TSOFT_APPS.get.result.cart.load; if (cartLoad === null || cartLoad.PRODUCTS.length === 0) { return false; } const categories = cartLoad.PRODUCTS.map((product) => { return product.CATEGORY_NAME; }); const content_ids = []; const contents = cartLoad.PRODUCTS.map((product) => { const ckey = (pkey === 'PRODUCT_CODE' && typeof product.VARIANT_CODE != 'undefined' && product.VARIANT_CODE !== '') ? 'VARIANT_CODE' : pkey; content_ids.push(product[ckey]); return { id: product[ckey], quantity: product.COUNT }; }); FACEBOOK_APP.track('InitiateCheckout', { contents, content_ids, currency: (cartLoad.TARGET_CURRENCY === 'TL' ? 'TRY' : cartLoad.TARGET_CURRENCY), value: (FACEBOOK_APP.withVat ? cartLoad.PRICE_GENERAL : cartLoad.PRICE_TOTAL_SELL).toFixed(2), num_items: cartLoad.PRODUCTS.length, content_category: categories.toString(), content_type: 'product', }); }) }, sign: () => { if (window.PAGE_TYPE === 'memberConfirmation'){ FACEBOOK_APP.track('CompleteRegistration', { status: true, currency: FACEBOOK_APP.currency, value: '0.00' }); } } } console.log("LOG", FACEBOOK_APP.pixelId) FACEBOOK_APP.run();

T-Soft E-Ticaret Sistemleriyle Hazırlanmıştır.